Terms & Conditions

PERSONALISED PRINTS

 

Note that majority of our items are made to order and personalised therefore refunds are not issued. If your product is damaged or faulty a replacement will be sent to you.

 

Once you have placed your order your print proof will be emailed to you within 2-3 working days.

 

It is the customers responsibility to check all spelling and wording is correct.  Once the print is approved it will be printed and framed.

 

If you require a change after approval is given there will be a charge to put it right so please ensure all is correct before you approve your print.

 

 

COPYRIGHT: All artwork is designed and owned by Made4keepsake.

We retain all rights to this image. Please do not copy without permission

Purchase of this print does not transfer reproduction rights

 

DISCLAIMER: Actual printed colour may differ vary slightly from colours on screen due to different screen resolutions.

 

 

KEEPSAKE BEARS

Posting the clothing...We recommend that you send your clothing recorded delivery if you can. Made4keepsake hold no responsibility of lost or damaged parcels.

 

Once work has been started on your bear we cannot offer a refund.

 

They are bespoke, unique and especially made for you therefore once we have started the process of making we cannot return clothing or offer refunds. If your bear or product is faulty or damaged please contact us with in 7 days from receipt of your keepsake to discuss. This does not affect your statutory rights.

 

If you change your mind and wish to cancel your order please contact us as soon as possible to see if work has been started.

 

Each Bear is handmade and will vary due to the fabric and quality of the garments received.

 

They are made to the best of our ability and therefore each one will hold its own personality and be unique to you.

 

Made4keepsake have no control over the condition of the clothing that we receive. It is your responsibility to provide the right number of suitable clothes and this will be advised by Made4keepsake _ please liaise with us prior to sending to ensure you are sending the correct amount required. To be deemed suitable the clothes must be in what we deem to be suitably good condition for re-stitching together. If clothes are too worn when we receive them we reserve the right to refuse to use them and you will be informed and given the opportunity to send in additional clothes – though you will obviously pay the additional postage and packaging. If you are in any doubt about the condition of the clothes, the quantity, or have any other questions please get in touch with us prior to sending.

 

The bears are NOT a toy and not recommended for children under the age of 14 years of age as they are not CE accredited. This is due to them being handmade from worn clothing. The bears are a keepsake for you to cherish and should be for display purposes only.

 

As the bears are generally made from worn clothing they may be fragile and cannot withstand rough handling. We do not recommend  that you wash your bear as they are handmade they may be fragile therefore please look after your bear once received as we put a lot love and attention in each one for your to treasure for years to come.

 

Copyright – Customers are reminded that all of our designs and artwork are copyright protected and any attempt to reproduce them or any of the images on our site will result in legal action being taken.

 

 

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